WHAT CUSTOMERS REALLY WANT : HOW TO BRIDGE THE GAP BETWEEN WHAT YOUR ORGANIZATION OFFERS AND WHAT YOUR CLIENTS CRAVE./ McKAIN, SCOTT

By: McKAIN, SCOTT [Author]Contributor(s): McKAIN, SCOTT [Author]Material type: TextTextPetaling Jaya : Advantage Quest Publications, 2005Description: xxviii, 195pages. ; 22 cm. illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 9789833831548Subject(s): Relationship marketing | Consumer behavior | Customer services -- Management | Marketing -- Psychological aspects | Customer relations -- Management | Organizational effectivenessDDC classification: 658.812
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Item type Current library Collection Call number Status Date due Barcode Item holds
Book Book Perpustakaan Awam Negeri Perlis
Pinjaman Dewasa 		E - Pinjaman Bahasa Inggeris 658.812 MCK (Browse shelf(Opens below)) Available 0000564348
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Sistem OPAC ini dibangun dan diselenggara oleh UNIT TEKNOLOGI MAKLUMAT, PPANPs