000 | 00625nam a22002057a 4500 | ||
---|---|---|---|
005 | 20180605083820.0 | ||
008 | 040928 s uk engd | ||
599 |
_aTanjong Malim _bn.s _cn.i |
||
300 |
_a227p. _bill. _c21cm. |
||
350 | _a26.80 | ||
090 | _a658.8 DEE | ||
100 | 0 | _aDEE, David | |
264 |
_aKuala Lumpur _bSynergy Books International _c1999 |
||
440 | _aThe Customer Service Rep's Survival Guide Series | ||
001 | X001181815 | ||
020 | _a9838998613 | ||
245 | 1 | 0 |
_aStand-out service volume 1 _bTalk straight, think positive, and smile! |
942 | _cBUK | ||
999 |
_c92838 _d92838 |