| 000 | 00616nam a22002177a 4500 | ||
|---|---|---|---|
| 005 | 20180605083810.0 | ||
| 008 | 040928 s my engd | ||
| 350 | _a24.95 | ||
| 082 | _a133.8 CAR | ||
| 001 | X001180525 | ||
| 020 | _a0786307323 | ||
| 090 | _a658.812 BRO | ||
| 100 | 0 | _aBROYDRICK, Stephen C. | |
| 245 | 1 | 4 |
_aThe 7 universal laws of customer value _bHow to win customers & influence markets |
| 264 |
_as.l. _bIrwin Professional Pub. _c1996 |
||
| 300 |
_axiv,121p. _c23cm. |
||
| 650 | 0 | _aConsumer Satisfaction | |
| 650 | 0 | _aCustomer Services | |
| 942 | _cBUK | ||
| 999 |
_c92692 _d92692 |
||