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Tough customers volume 2 How to keep them smiling ... and yourself sane

by DEE, David.

Series: The Customer Service Rep's Survival Guide SeriesMaterial type: Text Text; Format: print Kuala Lumpur Synergy Books International 1999Availability: Items available for loan: Perpustakaan Pekan Arau (1) Call number: 658.8 DEE, Perpustakaan Cawangan Padang Besar Utara (1) Call number: 658.8 DEE, Perpustakaan Awam Negeri Perlis (1) Call number: 658.8 DEE, Perpustakaan Cawangan Simpang Empat (1) Call number: 658.8 DEE.

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The extra mile Building profitable customer relations every time

by DEE, David.

Series: The Customer Service Rep's Survival Guide SeriesMaterial type: Text Text; Format: print Kuala Lumpur Synergy Books International 1999Availability: Items available for loan: Perpustakaan Cawangan Padang Besar Utara (1) Call number: 658.8 DEE, Perpustakaan Pekan Arau (1) Call number: 658.8 DEE, Perpustakaan Awam Negeri Perlis (1) Call number: 658.8 DEE, Perpustakaan Cawangan Simpang Empat (1) Call number: 658.8 DEE.

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Stand-out service volume 1 Talk straight, think positive, and smile!

by DEE, David.

Series: The Customer Service Rep's Survival Guide SeriesMaterial type: Text Text; Format: print Kuala Lumpur Synergy Books International 1999Availability: Items available for loan: Perpustakaan Pekan Arau (1) Call number: 658.8 DEE, Perpustakaan Cawangan Simpang Empat (1) Call number: 658.8 DEE, Perpustakaan Awam Negeri Perlis (1) Call number: 658.8 DEE, Perpustakaan Cawangan Padang Besar Utara (1) Call number: 658.8 DEE.

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Sistem OPAC ini dibangun dan diselenggara oleh UNIT TEKNOLOGI MAKLUMAT, PPANPs