TY  - BOOK
AU  - Siti Hawa Mohd.,
TI  - CUSTOMER SERVICE REINVENTED: Language Of The Soul 
SN  - 9789671869901
U1  - 658.812 23
PY  - 2020///]
CY  - Subang Jaya, Selangor
PB  - Siti Hawa Mohd Munji
KW  - Customer services
KW  - Customer relations
N1  - Bibliography: pages 156-162
ER  -