Siti Hawa Mohd.,  Datin Wira, Dr.,  1954- <br/><br/>
CUSTOMER SERVICE REINVENTED :  Language Of The Soul / 
Datin Wira Dr. Hjh. Siti Hawa Mohd 
 - 162 pages :  colour illustrations ;  22 cm 
<br/><br/>Bibliography: pages 156-162 
<br/><br/><label>ISBN: </label>9789671869901 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812