TY  - BOOK
AU  - Hamlin Sonya
TI  - HOW TO TALK SO PEOPLE LISTEN: CONNECTING IN TODAY'S WORKPLACE 
SN  - 9780060734077
U1  - 658.3045 23
PY  - 2006///
CY  - New York 
PB  - HarperCollins, 
KW  -  Business communication
KW  - Oral communication
N1  - Include index
ER  -