INTERNATIONAL journal of services and standards. 

 - 124p.  24cm. 
<br/><br/> Includes bibliographical references.  Sumbangan Daripada UNIMAP Sempena "Kempen kutip Buku" Anjuran Yayasan Tuanku Syed Putra. 
<br/><br/><label>ISSN: </label>1740-8849 
<br/><br/><label>Dewey Class. No.: </label>658.00205