The 7 universal laws of customer value (Record no. 92692)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00616nam a22002177a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20180605083810.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 040928 s my engd |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 133.8 CAR |
| 001 - CONTROL NUMBER | |
| control field | X001180525 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0786307323 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | 658.812 BRO |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | BROYDRICK, Stephen C. |
| 245 14 - TITLE STATEMENT | |
| Title | The 7 universal laws of customer value |
| Remainder of title | How to win customers & influence markets |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | s.l. |
| Name of producer, publisher, distributor, manufacturer | Irwin Professional Pub. |
| Date of production, publication, distribution, manufacture, or copyright notice | 1996 |
| 350 ## - PRICE (NR) (BK AM CF MU VM SE) [OBSOLETE] | |
| Price | 24.95 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv,121p. |
| Dimensions | 23cm. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer Satisfaction |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Services |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E - Pinjaman Bahasa Inggeris | Perpustakaan Awam Negeri Perlis | Pinjaman Dewasa | 05/06/2018 | 658.812 BRO | 000080379 | 05/07/2000 | 05/06/2018 | Book |