CUSTOMER SERVICE REINVENTED : (Record no. 210401)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00982nam a2200313 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | PPANPs |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230823161929.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210216t20202020my a e 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789671869901 |
| Qualifying information | paperback |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BNM |
| Language of cataloging | eng |
| Transcribing agency | BNM |
| Description conventions | rda |
| Modifying agency | PPANPs |
| 049 ## - SPECIAL CODE COLLECTION | |
| Holding library | mal |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 23 |
| 090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | 658.812 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | SIT |
| D; M; MR; R; Pt:; Crt | E |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Siti Hawa Mohd., |
| Titles and words associated with a name | Datin Wira, Dr., |
| Dates associated with a name | 1954- |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | CUSTOMER SERVICE REINVENTED : |
| Remainder of title | Language Of The Soul / |
| Statement of responsibility, etc. | Datin Wira Dr. Hjh. Siti Hawa Mohd |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Subang Jaya, Selangor : |
| Name of producer, publisher, distributor, manufacturer | Siti Hawa Mohd Munji, |
| Date of production, publication, distribution, manufacture, or copyright notice | [2020] |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | ©2020 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 162 pages : |
| Other physical details | colour illustrations ; |
| Dimensions | 22 cm |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Source | rdacontent |
| Content type code | txt |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Source | rdamedia |
| Media type code | n |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volume |
| Source | rdacarrier |
| Carrier type code | nc |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliography: pages 156-162 |
| 599 ## - LOCAL NOTE | |
| Local Note | LULUS |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| 650 20 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Book |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Local Accession Number | H000012438(PN) |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Current library | Shelving location | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E - Pinjaman Bahasa Inggeris | Perpustakaan Awam Negeri Perlis | Pinjaman Dewasa | 23/08/2023 | H000012438 | E 658.812 SIT | H000012438 | 23/08/2023 | 23/08/2023 | Book |